No appointment needed for most screen and battery replacements—just walk into our shop at 116-118 Grahams Road. However, we recommend booking online for complex repairs (water damage, motherboard issues) or if you’re coming from outside Falkirk (Stirling, Linlithgow) to guarantee same-day turnaround.

Most iPhone screen replacements take 30-45 minutes. We keep common iPhone 11, 12, 13, 14, and 15 screens in stock at our FK2 7BZ location. You can wait in-store with free WiFi or grab a coffee nearby on Grahams Road—we’ll text you when it’s ready.

Yes. There’s free on-street parking directly outside our shop on Grahams Road, plus additional parking on nearby Robertson Avenue and Wilson Street. We’re also a 5-minute walk from Falkirk Grahamston Train Station if you’re coming by rail.

Every repair comes with our 12-Month Green Guarantee. If the same part fails within 12 months, we’ll replace it free of charge—no questions asked. This covers both our labour and the parts used. Just bring your receipt or phone number to our Falkirk shop.

For screen, battery, and charging port repairs, your data stays completely safe. For software issues or water damage recovery where we need to access the operating system, we always attempt to save your data first. We also offer secure backup services before any major work begins.

We offer free diagnostics—bring your laptop to our Grahams Road shop and we’ll quote you a fixed price before starting any work. Typical prices: Screen replacements from £89, SSD upgrades from £65, virus removal from £45. No hidden fees, and if we can’t fix it, you don’t pay.

Working devices are refurbished and resold to Falkirk students or families through our reuse program, extending their lifespan. Non-working devices undergo secure data wiping (certified to GDPR standards) before component recycling. Zero waste goes to landfill, and you receive store credit or cash.

We use premium-grade aftermarket parts that meet or exceed OEM specifications for performance and durability. For iPhone repairs, we use high-quality soft OLED displays (indistinguishable from original). We also offer genuine manufacturer parts for certain Samsung and Google models—ask our technician for options.

Yes. We offer 10% student discount with a valid Student ID card (Forth Valley College, University of Stirling, etc.). This applies to all repairs except already-discounted bundled services. We understand student budgets—ask about our “Essential Repair” options to save money.

Yes. Our Falkirk shop has specialized ultrasonic cleaning equipment and diagnostic tools for liquid damage. Success rate depends on how quickly you bring it in—turn it off immediately and don’t charge it. We offer a “No Fix, No Fee” policy on water damage diagnostics.

We accept cash, all major credit/debit cards, Apple Pay, Google Pay, and bank transfer. For business repairs over £200, we can invoice NET 30 with valid PO.

While our physical shop is at FK2 7BZ, we welcome customers from across Central Scotland including Stirling, Linlithgow, Grangemouth, and Cumbernauld. We also offer a mail-in repair service if you can’t make it to Falkirk—contact us for a prepaid shipping label.